Today’s empowered shoppers expect convenient and seamless shopping and returns processes and a consistent cross-channel brand experience. However, enabling store fulfillment, vendor drop shipping and omni-channel returns can be challenging. A single enterprise view of the customer, inventory, item, order and payment is required. Our Enspire Commerce omni-channel fulfillment execution solution delivers.
Omni-channel order fulfillment and returns are about delivering a more convenient, consistent and seamless shopping experience for your customers. They want to buy, receive and return merchandise in ways that are most convenient to them. Today’s empowered shoppers want to choose from a multitude of products and fulfillment options. They expect immediacy, convenience and simplicity—no matter if they are shopping in your brick-and-mortar store or online.